Sales Policy of Ziptopin Art Gallery
Effective Date: November 27, 2024
At Ziptopin Art Gallery, we are committed to providing a seamless and satisfying shopping experience for our customers. Our Sales Policy outlines the key terms and conditions that govern your purchase from our online gallery.
1. Product Availability
Inventory: We strive to ensure that all artworks listed on our website are available for purchase. However, due to the nature of art sales, certain pieces may be sold out or unavailable. If an item you’ve purchased is out of stock or no longer available, we will notify you immediately and offer you alternatives, a refund, or an exchange based on your preference.
Customization: Some of our pieces are customizable or made to order. These artworks may have extended processing times, which will be clearly stated in the product description. Custom orders cannot be canceled once the artwork is in production.
2. Pricing and Payment
Pricing: All prices on our website are listed in USD (United States Dollars) unless stated otherwise. Prices include applicable taxes where required. Shipping and handling fees are calculated separately at checkout.
Payment Methods: We accept a variety of payment methods, including:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure payment gateways as available
Payment Security: All transactions are processed securely using SSL encryption to protect your personal and payment information. We never store your credit card details.
3. Order Confirmation
Once your order is placed, you will receive an order confirmation email with the details of your purchase, including the items ordered, their price, and the estimated delivery time. Please check this confirmation for accuracy. If there are any discrepancies, contact us immediately at info@ziptopin.com.
4. Shipping and Delivery
Processing Time: Orders are typically processed within 1-3 business days. For custom or made-to-order pieces, please allow additional time, which will be stated in the product description.
Shipping Fees: Shipping costs are calculated based on your location and the size of the artwork. These fees will be clearly shown at checkout. We offer both domestic and international shipping options.
Delivery Times: Delivery times vary depending on your location. Domestic orders typically arrive within 5-7 business days. International shipping times will vary based on destination. Please note that customs procedures may cause delays in international deliveries.
Shipping Insurance: All orders are insured during transit, so in the unlikely event that your artwork is damaged during shipping, you will be fully covered.
5. Sales Tax
Sales tax is applied in accordance with state and local tax laws. The applicable sales tax will be calculated at checkout based on the shipping address.
6. Returns and Exchanges
We want you to be satisfied with your purchase. If for any reason you are not happy with your artwork, we offer a 14-day return policy. For more information, please refer to our Return Policy for the detailed process and conditions.
- Damaged Items: If your artwork arrives damaged, please contact us within 3 days of delivery. We will arrange for a return, replacement, or refund as appropriate.
7. Promotions and Discounts
Discount Codes: From time to time, we may offer promotional discounts or special offers. These may be in the form of a discount code, which can be applied at checkout.
Expiration of Promotions: All promotions are subject to expiration dates, which will be clearly stated at the time of the promotion. Discounts cannot be applied after the promotional period has ended.
8. Cancellations
Order Cancellation: Orders can be canceled within 24 hours of purchase. After this period, once the artwork has been processed or shipped, cancellations are no longer possible.
Custom Orders: Custom or made-to-order artworks cannot be canceled once production has started.
9. Intellectual Property
All content on our website, including images, descriptions, and artwork, is protected by copyright. Any unauthorized use of these materials, including reproduction or distribution, is strictly prohibited.
10. Limitation of Liability
While we take great care to ensure the quality of our products and services, Ziptopin Art Gallery is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the artwork purchased from our website. Our liability is limited to the price paid for the item purchased.
11. Contact Us
If you have any questions about our Sales Policy or need assistance with your order, please feel free to reach out to us:
- Email: info@ziptopin.com
- Phone: +1 770-760-5629
- Website: www.ziptopin.com
- Address: 1386 Heavner Avenue, Georgia, United States